The Homeless Individuals and Families Information System (HIFIS) is a software that captures and shares comprehensive data about homelessness in real time. There are 2 primary types of information in HIFIS:

• Client Information, which refers to information about people experiencing (or at-risk of) homelessness. This includes demographic information and other information about their life and experiences.
• Client Management, which refers to service records that contain information about the services being received by clients.

Access to both types of information is controlled through the configuration of User Rights, Consent, Attestation, and Service Provider settings.

This resource provides information about the various ways clients’ personal information can be viewed in HIFIS. The content is divided into 6 sections:

• Summary
• Key Definitions
• How does consent work in HIFIS?
• What is the minimum amount of information people can see about a client?
• Access to Service Records
• Related Resources