About the Homelessness Learning Hub

About the Homelessness Learning Hub

The Homelessness Learning Hub is a place for professional development and community capacity building for those in Canada’s homeless-serving sector.

, About the Homelessness Learning Hub
, About the Homelessness Learning Hub

Why the Homelessness Learning Hub?

The Homelessness Learning Hub offers training and resources based on promising practices and evidence-based research on homelessness. Learning is designed to be self-paced with videos and short, practical readings. New knowledge can be tested through interactive quizzes and activities, and then discussed in the forum.

Meet the Team

Training and resources have been developed and/or curated by the Canadian Observatory on Homelessness in collaboration with leading academics and practitioners in the homeless-serving sector.

, About the Homelessness Learning Hub

Emma Amon

Sr. Communications Coordinator

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, About the Homelessness Learning Hub

Karen Bosworth

Instructional Design Specialist

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, About the Homelessness Learning Hub

Promise Busulwa

Communications Coordinator

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, About the Homelessness Learning Hub

Chris Durand

Digital Project

Coordinator

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, About the Homelessness Learning Hub

Cedar L. Michel

French Content Coordinator

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, About the Homelessness Learning Hub

Steph Vasko

Sr. Director of Communications

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Online Learning Experience

, About the Homelessness Learning Hub

Self-directed learning

Learn on your schedule.

Browse trainings
, About the Homelessness Learning Hub

Resource collections

Practical resources to support your work.

Search the library
, About the Homelessness Learning Hub

Relevant, real-world scenarios

Lessons based on everyday challenges.

Start learning

The Homelessness Learning Hub is led by the Canadian Observatory on Homelessness.

This project is funded by the Government of Canada through the Community Capacity and Innovation funding stream of Reaching Home: Canada’s Homelessness Strategy. The opinions and interpretations in this publication are those of the author and do not necessarily reflect those of the Government of Canada.

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For more resources on Homelessness, please visit the Homeless Hub

© 2025 | Canadian Observatory on Homelessness

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Emma's bio

Emma Amon is a Senior Communications Coordinator at the Canadian Observatory on Homelessness. She holds a BA in Media Production from Ryerson University and an MA in Public Service from the University of Waterloo. She has experience in graphic design, video production, and writing for diverse audiences. Emma is passionate about storytelling and is thrilled to be working in a role where she is able to tell stories through a variety of mediums.

Karen's bio

Karen Bosworth is the Instructional Designer & Content Developer for the Homelessness Learning Hub where she develops training and curates collections of learning resources for the housing and homelessness sector. Karen is driven to produce engaging and effective learning experiences that people will actually enjoy. She specializes in developing online training that is learner-centred and practical. Her key strengths include engaging scholars and practitioners in collaborative design, creating engaging and interactive lessons with stories and scenarios and working with trainers to transform in-person events to online learning.

Promise's bio

Promise Busulwa holds a BSc Honors in Psychology from York University. She has experience in both communications and research for social services and channels her passion for social equity and knowledge translation into her role as a Communications Coordinator. In her downtime, Promise can be found exploring artistic attractions in Toronto.

Chris's bio

Chris is a Senior Digital Project Coordinator for the COH. He holds a BA in Foreign Languages and International Marketing from the University of Aix-Marseille and the University of Bordeaux. He also holds a MBA in Digital Strategy Management from Ecole Supérieure de Commerce et d’Economie Numérique in Bordeaux, France. After graduation, he started a Web and Graphic Design company that mainly works with nonprofits in France. Life brought him in Canada, where he found the opportunity to work in a fascinating and meaningful position, here at the Canadian Observatory on Homelessness.

Cedar's bio

C.L. Michel studied French and English literature at McMaster University and spent eight years as a language teacher, working with learners of all ages. She decided to focus on translation in 2018 and returned to school at Glendon College for skill building and certification, and it was during this time that she started working at the COH in a part-time student position. She started full-time at the COH in 2022 and her role is focused on the language side of things: editing, translating, and doing the terminological work required to deliver high quality resources in both French and English.

When she’s not working, C.L. Michel pitches in a 2SLGTBTQ softball league, hosts a French-language pop and hip-hop show on her local community radio station, and does support and advocacy work for people held in Ontario’s prisons. She lives in Hamilton.

Steph's bio

Steph is the Director of Communications at the Canadian Observatory on Homelessness (COH). She leads the team responsible for designing the COH’s publications and communications materials, which range from reports and books to infographics and videos, that help advance our mandate to enhance the impact of research on policy and practice. Since 2009, Steph has been working with the COH’s Homeless Hub website, a key vehicle of knowledge mobilization and the world’s largest library of homelessness research. She also manages communications and design-driven projects for clients of COH’s social enterprise, Hub Solutions.