About Us


The Homelessness Learning Hub is a place for professional development and community capacity building for those in Canada’s homeless-serving sector.

Why the Homelessness Learning Hub?

The Homelessness Learning Hub offers training and resources based on best practices and evidence-based research on homelessness. Learning is designed to be self-paced with videos and short, practical readings. New knowledge can be tested through interactive quizzes and activities, and then discussed in the forum.

Meet the team

Training and resources have been developed and/or curated by the Canadian Observatory on Homelessness in collaboration with leading academics and practitioners in the homeless-serving sector.

Chris Durand
Digital Projects
View bio

Chris is a Digital Project Officer for the COH. He holds a BA in Foreign Languages and International Marketing from the University of Aix-Marseille and the University of Bordeaux. He also holds an MBA in Digital Strategy Management from Ecole Supérieure de Commerce et d’Economie Numérique in Bordeaux, France. After graduation, he started a Web and Graphic Design company that mainly works with nonprofits in France. Life brought him to Canada where he found the opportunity to work for a fascinating and meaningful organization, the Canadian Observatory on Homelessness.


Emma Amon
Communications Officer
View bio

Emma Kaplan is a Communications Officer at the Canadian Observatory on Homelessness. She holds a BA in Media Production from Ryerson University and an MA in Public Service from the University of Waterloo. She has experience in graphic design, video production, and writing for diverse audiences. Emma is passionate about storytelling and is thrilled to be working in a role where she is able to tell stories through a variety of mediums.


Karen Bosworth
Instructional Design and Content Developer
View bio

Karen Bosworth is an Instructional Design & Content Developer with the COH Homelessness Learning Hub. She has been actively involved with workplace learning & development since 2005, mainly in the employment and social service sectors. Karen is passionate about increasing access to quality training for frontline service providers. She aims to create engaging and effective learning experiences that people actually enjoy. When she’s not developing training, you’ll find Karen “offline” exploring local trails with her cocker spaniel, Riley.

Steph Vasko
Director of Communications
View bio

Steph is the Director of Communications at the Canadian Observatory on Homelessness (COH). She leads the team responsible for designing the COH’s publications and communications materials, which range from reports and books to infographics and videos, that help advance our mandate to enhance the impact of research on policy and practice. Since 2009, Steph has been working with the COH’s Homeless Hub website, a key vehicle of knowledge mobilization and the world’s largest library of homelessness research. She also manages communications and design-driven projects for clients of COH’s social enterprise, Hub Solutions.


Online learning experiences

Self-directed learning
Learn on your schedule.
Browse training

Resource collections
Practical resources to support your work.
Search the library

The Homelessness Learning Hub is led by the Canadian Observatory on Homelessness.

This project is funded by the Government of Canada through the Community Capacity and Innovation funding stream of Reaching Home: Canada’s Homelessness Strategy. The opinions and interpretations in this publication are those of the author and do not necessarily reflect those of the Government of Canada.