Program Evaluation for the Homelessness Sector

This training is an introduction to program evaluation for the housing and homelessness sector. It is intended to support those working in the housing and homelessness sector to understand, document and communicate the impacts of their work.

Program evaluations serve many functions from satisfying funding obligations to demonstrating impact. Without a well-planned strategy, evaluations can be difficult to execute successfully. Program evaluations often consume a lot of resources and may not produce useful results. This training will explore fundamentals of program evaluation to demystify the process and provide helpful strategies for preparing for and conducting evaluations. Organizations that conduct effective program evaluations gain valuable knowledge about services and insights to improve programs for greater impact.

This training will prepare participants in the housing and homeless sectors to plan, implement and evaluate programs. This training will provide participants with practical strategies and tools to conduct program evaluations. Through lessons, video and activities, the training gives participants a chance to apply what they have learned to their own projects. 

Learning outcomes

After completing this training, students will be able to:

  • Explain reasons for doing program evaluation
  • Compare program evaluation approaches
  • Identify steps to plan and prepare for program evaluations
  • Review methods for implementing an evaluation
  • Explore resources and tools to collect, analyze and share your findings
Not Enrolled


  • 5 Lessons
  • 27 Topics
  • 3 Quizzes
  • Certificate of Completion


This training was developed by COH staff. Special thanks to John Ecker for his contributions the design and development of the training content.