Making Zero Count: Service Coordination Resources Handbook

Making Zero Count: Service Coordination Resources Handbook

In alignment with the Homeless-Serving System dimension, this resource provides useful resources to facilitate greater coordination when multiple frontline workers from different agencies are working with a single person. These resources are intended to support you in developing a coordinated process for working across agencies. This handbook is not a case management tool, but rather, it is meant to help you coordinate the sharing of information across agencies in a consistent and planned way. It is meant to clarify some of the basic information that often gets lost as people work across agencies with a single person.

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