From December 2024 to December 2025 Housing, Infrastructure and Communities Canada (HICC) will be offering several virtual Office Hours with the goal of supporting communities in optimizing their use of HIFIS. 

The Homeless Individuals and Families Information System (HIFIS) is a software tool that captures and shares comprehensive data about homelessness in real-time. Communities can improve their understanding of homelessness by analyzing aggregate HIFIS data and leveraging HIFIS’ Coordinated Access features.  

The intended audience for these Office Hours is the HIFIS Leads in the communities that use HIFIS. 

See below, notes from past Office Hours. 

For more information about the HIFIS Office Hours, please contact us at info@hifis.ca . If you require technical support with HIFIS, please contact the HIFIS Client Support Centre.